BEAUTIFUL DESIGNS, COURTEOUS SERVICE
From the time you partner with us, we create a simple, intuitive design & build process that makes every step easier on you.
The Caliber Contracting experience is a system that has been developed through 15 years of business to ensure our clients have the best possible experience when deciding to work with us. Our process is composed of 12 clearly defined steps that are completed throughout the project.
What You Can Expect
1. You Will Get a Prompt Response
First, you will get a prompt response, within 1 business day and we will be completing a quick phone questionnaire. We use this questionnaire to discover if we are a good fit for each other and we feel we can deliver a project to your expectations. We will also use this questionnaire to pair a project coordinator that would be the best fit to work with you. You can find a copy of the questionnaire “hyperlink”
2. Meet Your Project Coordinator
From there, your questionnaire will be handed off to the project coordinator for your project and they will be in contact with you to set up a site meeting.
3. Share Your Dream With Us
Next, one of our project coordinators will come to your home and complete a preliminary site meeting. In this meeting, we will be asking questions that help us understand your dreams and talk about what that would look like. We will be taking measurements, pictures, and notes.
4. We'll Give You a Proposal
The proposal meeting is next! Once our team has had time to gather all the information needed for your project, we will be booking our presentation meeting. This meeting normally happens in our showroom. During this meeting, we will go over the detailed scope of work that we have included in our estimate. If there are any preliminary plans that have been completed, they will be reviewed. We will talk about the products we use, look at some sample finishes from our showroom. Talk a bit more in detail about our company, and how things will work if you decide to move forward with us.
5. We'll Prepare Your Contract
Congratulations! You have decided to move forward with your project. We will prepare the construction contract for the first phase of the project. In this phase, we will be getting into the real details of your project. We will be setting up meetings with our designers and engineers to start working on the permit plans, as well as the finish plans so we can prepare elevation drawings that capture all the small details of your project. Once everything has been selected and signed off, we will revise the estimate to get you the most up to date and accurate estimate of your project and prepare the construction contract
6. Get a Personalized Account
Project management and communication. We rely heavily on technology to keep projects moving efficiently and accurately. You will be set up with your personalized account in our project management system, here you will find every detail about your project at your fingertips. Drawings, Communications, Selections, Budgets, and Job logs are all right there 24 hours a day!
7. We'll Submit the Permits
Permits are submitted with the municipality! The count down is on to start date, we will be putting the finishing touches on the construction schedule and ordering materials. With the long lead times on some finishes nowadays we start this process weeks in advance.
8. Your Project is Started
Project starts! The long-awaited day is here. After a job site meeting and any house protection that is required is installed, we will hit the ground running. Through the entire construction process, you can expect to have constant face to face communication with your project coordinator and site lead hand, as well as a weekly updated management software, reflecting any changes to the plans, budget, or finishes.
9. We Continue to Keep You Updated
We pride our self on reducing stress and moving through a project as efficiently as we can, that means we are always working with you and keeping you up to date and in the know!
10. We Do a Pre-Delivery Inspection
Your Project is 95% of the way done, time for a pre-delivery inspection, this is when we walk through and identify any small deficiencies that may need to be dealt with. This way when we deliver your finished product it is exactly what you wanted!
11. We Conduct a Final Walk-Through
Your project is complete and the crews are gone. Everything has been cleaned and your able to enjoy your home! We will do a quick walk through and orientation on how to use your new space and then its all yours!
12. Claim Your Project Warranty
Warranty phase, we offer an industry-leading comprehensive warranty that is easy to use and eliminates all the hassle. Using the same software, you used through your project you can submit a warranty claim, this automatically gets directed to the appropriate person and we will be in touch. From screw pops to questions about your hot water heater or softener, we will be here to help long after your project is complete